Frequently Asked Questions

Yes, we always bring in extras just in case on first serve basis.  Email us an inquire today on what inventory is remaining, we'd love to help you out.  

Your orders can be placed anytime prior to mid-April.  At that point the order is being prepped at the Farm for shipping. This includes USDA inspection. For the following year, we consult, review your grounds if necessary, and start taking orders past the September long-weekend once the Niagara Tropics season is closed.  Simply use the Contact Us form or email us directly.  The Store attached is for inventory and reserving only.

Last of your orders are placed by mid-April.   Many sourcing farms gather the palms to a central facility, to be inspected by the USDA.  Once inspected and stamped, the material is ready for pickup.  This process can take up to 2-3 weeks for arrival by the first week of May.  Simply use the Contact Us form or email us directly.  May is the best time of year!!

We offer a wide variety of cold hardy plants, and cold hardy palm trees including the famous Windmill Palm!  Patio palms as well, for commercial locations and much much more!  If you like Southern style foliage, and want to pursue a different evolution to your gardenscape, consider hardy tropical plants, you'll be sure to stand out!

We are open during normal business hours for correspondence only.  The Homestead gardenscape is open during the Summer months, evenings and weekends.  Book your tour today by contacting us, we truly enjoy talking palms and discussing the possibilities you can explore!

As we are not always close to a phone, email is the best way to reach out, as we could be serving someone else in the meantime.  With email, many ideas and photos can be shared as well.  If a call is needed, we will gladly find the time to reach back out to answer any questions you may have.

Niagara Tropics only accepts E-transfer and Cash for payment prior to the pick up time.  We only take deposits of 50% for orders above $1200 depending on the institution being used, as the E-Transfer limits can vary between them.  

Absolutely!  Depending on your climate zone, there are certain species of hardy plants and cold hardy palms that can work in many parts of Canada.  With proper planting, care, and moderate winterization protection methods, you can truly enjoy these palms year after year!  Before you decide, please consult us for options that work best for your garden.  Looking forward to discuss with you!

Canada Hardiness Map

USDA Hardiness Map

Yes, we offer delivery within the GTA, Niagara Region, Kitchener/ Waterloo/London.  Please reach out to discuss options.

We ship within Canada only, all provinces.  We are currently working with USDA on export regulations to facilitate US shipping.  Buffalo, Rochester, PA, stay tuned!

Cold hardy palm trees that we carry are very resistant to pests and disease and pose no known threat to pets.  Our dog loves to gnaw on the base of the trunk of Windmills.  The Castor Bean plant seeds are toxic if ingested.  These should be cut away prior to maturity...  Sago palms are toxic to pets, so we don't bring them in...

Palmscaping is unique to you and your garden space.  If you are having trouble envisioning your space for unique palms and Tropicals, we can help.  We can review on-site, free, with no obligation to help walk you though what your vision can be.  We will also provide a virtual idea emailed shortly after, detailing your garden vision.  Your vision is key to your happiness, allow up to bring it to life!